It was Reading Festival time, the weather was glorious on Thursday, and remained sunny and warm all weekend.

I set off in a good mood, soon arriving and entering the campervan area. Was shown a place to park, and introduced myself to my neighbours. Off I walked to get my wristband, and this is where it all went pear-shaped. Apparently I did not have a ticket, I had all the other bits, including the ticket which said it was not a ticket. I then spent hours on the phone to Ticketmaster, had help from the camping site manager in trying to negotiate entry. Even my neighbours got involved and cooked me lunch. It all came to no resolution so I eventually left in the evening after all avenues had come to dead ends.

I would not be given a wristband until Ticketmaster said yes. Ticketmaster would not give permission until the Event Manager said yes. The Event Manager needed to know Ticketmaster had made a mistake. Ticketmaster said the ticket had been sent (how could they prove that, I wondered?) and so said it was not their fault.

Moral of the story, check your tickets beforehand thoroughly. I had checked. I saw the campervan parking hanger, and the printed strip of tickets, but what I did not see (apparently) was the actual ticket. The strip of what I now know not to be the tickets, was the receipt, notification of the campervan parking, but no actual ticket. R wanted to know whether in future this meant we should video opening any envelope from Ticketmaster, so as to prove whether or not they sent any actual tickets.

I lodged an appeal. Got nowhere.